About
60MN is a consulting firm specialising in customer experience, digital transformation, data and operations, with expertise in free-flow tolling environments.
The firm supports operators and organisations through complex customer and operational transformations, from strategy and service design to implementation and performance management.
In free-flow tolling, 60MN brings experience across digital payment journeys, customer operations, contact centres, data and fraud management, revenue protection, dispute and regularisation processes, deployment governance and change management.
Its approach combines customer experience, operational performance and measurable business impact, with particular experience in large-scale, high-volume environments.
