Freedom of movement, without hindrance
From strategy to customer satisfaction, we support you towards success.
Discover how FreeFlowToll is revolutionizing digital mobility with innovative solutions and expertise dedicated to improving the customer experience.
Master the future of mobility
We support your business at every stage of its transformation towards smart, efficient mobility. Our expertise covers a wide range of services designed to meet your specific challenges:
Strategy and Planning
Defining your vision of digital mobility, analyzing your market and your competitors, identifying the most relevant economic models.
Technical and Operational Design
Development of tailor-made solutions, integrating cutting-edge technologies (contactless payment, license plate recognition, artificial intelligence, etc.) and guaranteeing interoperability with existing systems
Customer Experience
Optimizing user journeys, simplifying payment processes, improving customer satisfaction and loyalty.
Customer Relations Center
Development of strategies for the implementation or optimization of multi-channel contact centers (telephone, email, chat, social networks) specifically adapted to the needs of users of mobility solutions.
Recovery
Implementation of processes and tools to ensure efficient collection of payments due from customers, minimizing non-payments and optimizing cash flow.
Digital & CRM
Design, development and optimization of user-centric digital platforms adapted to the specific needs of mobility.
data
Implementation of relevant data collection strategies (traffic flows, user behavior, transactions, etc.), in-depth analysis to identify insights and creation of visual dashboards to facilitate decision-making.
Change and Transformation Management
Training your teams in new technologies and processes, and support in managing organizational change.
Legal and Regulatory Framework
Monitoring and advice on current standards and regulations, to ensure the compliance of your solutions.
AI
Exploration and integration of AI solutions for traffic optimization, demand prediction, predictive maintenance and user experience improvement.
Communication and Marketing
Development of multi-channel communication strategies (website, social networks, email marketing, online advertising, etc.) and digital marketing to promote your mobility solutions, acquire new users and retain existing customers.
Training
Design and delivery of tailor-made training programs for your teams, covering new technologies, mobility systems, digital tools and optimized processes.
Why adopt free flow and digital mobility?
Free flow and digital mobility aren't just a technological breakthrough; they represent a major strategic opportunity to transform your business and your relationship with road users. By automating key processes like toll collection, ticket management, and access control, you gain efficiency and pave the way for innovative services.
We guide you through each step of this transformation to optimize your revenue and ensure the success of your project.
Facilitate Mobility, Secure Your Income
We support you in the design of intuitive and automated payment solutions, thus promoting better acceptability of your systems by your customers.
Our goal is to create a virtuous circle where the fluidity of the user experience rhymes with the efficiency of your financial management.
CONTROL YOUR IMAGE and your reputation
Controlling your image and reputation is crucial. Our service supports you in implementing proactive strategies to protect your brand And cultivate a positive reputation with your users, partners and the general public.
Harness the power of digital and AI for cutting-edge mobility services
We support you in the implementation of intelligent systems that transform your mobility infrastructure. Thanks to our expertise in digitalization and artificial intelligence, we help you integrate optimized and reliable solutions
Cost reduction
Our expertise supports you in identifying and implementing proven strategies for significantly reduce your operating costsWe don't just reduce costs; our approach aims to improve the overall efficiency of your mobility operations in a sustainable way.
NEWS
Explore our Resource Center: a wealth of articles, advice, and analyses to deepen your expertise in digital mobility and free-flow tolling
-
Towards a connected future: the role of innovative tolls
This paragraph serves as an introduction to your blog post. Start by discussing…
-
The impact of digital solutions on motorway infrastructure
This paragraph serves as an introduction to your blog post. Start by discussing…
-
Response to modern road mobility challenges
This paragraph serves as an introduction to your blog post. Start by discussing…
Thanks to FreeFlowToll, we have optimized our reporting tools and significantly improved user satisfaction.
Sophie ALLIMAND
Director of Operations
Reinvent the customer experience on the road
Transform your interactions into lasting and personalized relationships
A powerful CRM system is essential for understanding, engaging, and retaining your mobility solution users. Our CRM implementation and optimization service allows you to centralize your customer data, personalize your communications, and improve their entire journey.
English 
French